A corporate forum is a key tool in your company’s communication. Although it is not new and is not as attractive as the now-fashionable web 2.0 tools, it is an strategic point for the articulation of conversations related to the company and its products..

By creating a forum, your company will be able to promote the largest possible number of discussions over a proprietary platform, regarding your products and your brand.

Since a moderator needs to be familiar with the usual behaviors and the language used on forums, Speakage also provides the necessary consulting services for achieving a good administration of your forum.
Due to search engines, the distance between consumers and potentially negative messages is minimal. These messages may be written on the official corporate forum or on other forums.
By creating a forum you can help reduce customer support expenses, since usually users help each other by exchanging information, guiding the product’s evolution, forwarding communications or providing manuals or technical/operational resources that sometimes may not be available even for the company staff.

Specifications for the platform used

The Speakage platform is based on very reliable open source products, and on the most popular forum-management platforms in PHP.
It is enriched by many plugins that enhance its potentialities. A large developer community keeps its features constantly updated and offers high-level technical support.
It has a very customizable layout management system and multilingual native support.

Features:

Frontend: New topics Replies Visit counter Message dates Promotional messages User Avatar “Report as spam” Smiles Visual text editor Notification of replies Poll creation

Administration: Forum Administration Topic Administration Multi forum User Administration (ban, permissions, etc.) Database Backup Preventive content moderation Style Administration